Vacancies

Commercial Vehicle Service Advisors

Tuesday 23.05.2017

AM Phillip Trucktech Ltd (Dundee) is recruiting for Vehicle Service Administrators

We currently have one full time role and one maternity cover position available.

The successful candidates will be the key link between the customer and the workshop.  

 

Areas of responsibility:

*Provide the communication link between the workshop and customer

*Job estimating and gaining authorization

*Obtain order numbers from customers/lease companies when required

*1link usage (previous experience preferred but not required)

*Effectively discuss products and services as well as making customer bookings

*Deal with customer/invoice related concerns

*Call Handling

 

Candidates should be able to demonstrate:

*Ability to work on own initiative

*Ability to organise your own workload

*Present completed vehicles to the customer, advising of future service or repair priorities and ensuring customer satisfaction with work carried out

*A cheerful and enthusiastic attitude.

*Awareness and understanding of health and safety requirements

*Flexible approach to working hours (O/T available)

 

Experience/Skills:

*A good knowledge of IT Skills

*All makes experience

*Commercial vehicle experience or experience in a similar role would be advantageous

 

Full training will be given to the right candidates.

Successful applicants will enjoy excellent working conditions as well as a competitive remuneration package.

If you feel you have the right level of commitment and drive to deliver the highest level of service to our customers please apply in writing/email to:

 

Casey Turner (Branch Manager)

A. M. Phillip Trucktech Ltd, George Buckman Drive,Camperdown Ind Est, Dundee, DD2 3SP

e-mail:  casey.turner@amphillip.co.uk

Tel:       01382 817266.