Vacancies

Service Advisor - Forfar

Friday 26.05.2017

A M Phillip Trucktech Ltd (Forfar) is recruiting for Vehicle Advisor/Receptionist

The successful candidates will be the key link between the customer and the workshop.  


Areas of responsibility:

* Provide the communication link between the workshop and customer

* Job estimating and gaining authorization

* Obtain order numbers from customers/lease companies when required

* 1link usage (previous experience preferred but not required)

* Effectively discuss products and services as well as making customer bookings

* Deal with customer/invoice related concerns

* Call Handling


Candidates should be able to demonstrate:

* Ability to work on own initiative

* Ability to organise your own workload

* Present completed vehicles to the customer, advising of future service or repair priorities and ensuring customer satisfaction with work carried out

* A cheerful and enthusiastic attitude.

* Awareness and understanding of health and safety requirements

* Flexible approach to working hours (O/T available)


Experience/Skills:

*A good knowledge of IT Skills

*All makes experience

*Commercial vehicle experience or experience in a similar role would be advantageous

 

Full training will be given to the right candidates.

Successful applicants will enjoy excellent working conditions as well as a competitive remuneration package.

If you feel you have the right level of commitment and drive to deliver the highest level of service to our customers please apply in writing/email to:

 

John Davidson (Service Manager)

A. M. Phillip Trucktech Ltd, Muiryfaulds, Forfar, Angus DD8 1XP

e-mail:  john.davidson@amphillip.co.uk

Tel:       01307 474000.