Trainee Service Receptionist (Forfar)

Our customers and colleagues are our priority. It is our aim is to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work.

AM Phillip Trucktech are a family business who have been trading for 70 years and are Scotland's leading commercial vehicle specialists. We currently have six depots and are the sole IVECO dealer group in Scotland.

Additionally, we also represent Ford, Fiat and Maxus commercial vehicle franchises.

“Good company to work for, as long as you do your job the management leave you to your own devices…is a good place to work”.

“it's a fantastic company to work for, your colleagues are all very friendly and top notch. Even the management are very approachable”.

We are currently recruiting for a Trainee Service Receptionist in our Forfar Branch 

The Role

We are looking for a Trainee Service Receptionist to join our Forfar branch. This role is vital in ensuring smooth communication between our customers and technical teams, contributing to our mission of outstanding service in the commercial vehicle sector.

Joining AM Phillip Trucktech Ltd as a Trainee gives you the chance to gain experience in a busy environment and lay the foundations for a successful and progressive career within the business well beyond the traineeship.

Key Responsibilities

• Greet customers and assist with their service needs in a professional manner.
• Support the service team by managing customer appointments and inquiries.
• Dealing with customer enquires either in person or via the telephone.
• Booking in vehicles to the workshop and mobile service vans including videoing vehicles.
• Explaining the repair process as required and preparing job cards.
• Obtaining order numbers from customers/lease companies when required.
• Cash handling and invoicing.
• Working to Ford, Maxus and Iveco standards.

The Person

We’re looking for someone with:

NAT 5 Math & English
Excellent organisational and communication skills
Customer-focused, hardworking, and trustworthy
Willingness to learn

Note: You must be eligible to work in the UK. Sponsorship is not available

COMPANY BENEFITS

30 Days holiday per annum, plus an extra holiday on your birthday (after a year's service)

Enhanced company pension
Flexible working hours (subject to availability)
Staff discount on new and used cars via our Glenford dealership
Bereavement leave
On-site parking
Company life-assurance policy
Health & wellbeing support
Mortgage advice
Referral programme: Colleagues can receive up to £1,000 for each successful technician referral!

To apply for this fantastic opportunity and join our team, you must be eligible to work in the UK and be a resident. Please do not apply if you are not eligible to work in the UK. Please note that sponsorships are not available.