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Our Aftersales Services
FORD SERVICE PRO
Minimising the time your vehicle is off the road whether for routine or emergency repairs and getting consistent levels of service is what FORD SERVICE PRO is all about
From late night opening to courtesy services, our Ford trained technicians ensure FORD SERVICE PRO is the service promise to keep your business moving.
In addition to our Transit Centre at Forfar we have FORD AUTHORISED REPAIRER status at our Edinburgh, Dundee,Glenrothes and Conon Bridge dealerships, giving you the coverage of service and the confidence of expertise that you deserve with your Ford commercial vehicle.
OUR SERVICE PROMISE
Ford Express Servicing
Book a Ford Express Service and have two technicians team up and work together on your vehicle, increasing uptime and reducing expense to your business. You can also arrange for your Ford Transit Centre or Transit Service dealer to collect your vehicle and deliver it back to you after your service or repair work has been completed, for even greater convenience.
Extended Opening Hours
Our Transit Service sites are open a minimum of 60 hours per week / 11 hours a day Mon-Fri including weekend opening. Some dealer workshops have extended Saturday opening hours. Please contact us for more information.
MOTs and more
MOTs (including Class 4, 5 and 7 tests), tachograph servicing and speed limiting (VOSA approved)
Unscheduled repairs
When your commercial vehicles aren’t at work, neither are your drivers. Our priority is to get both back on the road as quickly and efficiently as possible.
Priority treatment for urgent repairs
Initial diagnosis on urgent (vehicle off-road) repairs is carried out to same-day-inspection, with parts ordered where necessary. We aim to complete most repairs the same working day.
Ford parts availability
Parts either in stock or delivered to any Ford dealer in the UK by 9am the next morning (n.b. for remote regions of the UK we deliver by 12 noon).
Genuine Ford parts quality
All parts are designed and engineered by Ford, to Ford standards. Parts fitted to a vehicle outside of warranty carry a ‘fitted in service’ parts warranty. We also stock a wide range of commercial vehicle tyres.
Ford diagnostics
For speedy and accurate fault diagnosis, we provide a sophisticated, internet-linked vehicle diagnostics system.
Ford trained technicians
Our team of Ford-trained technicians are supported by online technical information and a Ford technical hotline.
Dedicated backup from Ford
An electronic recall programme, Fleet Service Centre and free Fleet Accident Management service.
