FORDLiive

Your business never stops so neither should your vehicles - invest in proactive care for productive fleets

Elevate your business with smart vehicle management thanks to FORDLiive at A.M. Phillip Trucktech. Revolutionise your commercial vehicle maintenance thanks to a comprehensive suite of connected services designed to keep your Ford fleet running at peak efficiency. 

What is FORDLiive? 

FORDLiive is an extensive connected uptime system designed to keep commercial vehicles operational and on the road, so your business can run as smoothly as possible. As a leading vehicle maintenance and management tool, the FORDLiive system connects your Ford van to data analysis technology and a dedicated support network developed to minimise vehicle downtime.   

It comes as a complimentary service for customers with all new Ford Pro™ vehicles and uses connected vehicle technology to monitor and share vital vehicle health information. This data is accessible to both the vehicle owners and Ford's service network. Customers can view their vehicle health information through various platforms including FordPass, Ford Telematics, and Ford Telematics Essentials.

Key Benefits of FORDLiive: 

• The ability to identify required maintenance and servicing work before the vehicle arrives at the workshop
• Anticipate upcoming maintenance tasks and book them all in at once
• Plan for necessary vehicle parts and technical support in advance
• Schedule maintenance at times that minimise disruption to your business

How It Works: 

1. Register your vehicle with FORDLiive through FordPass Pro, Ford Telematics, or Ford Telematics Essentials
2. Once registered, your dedicated account will allow you to gain access to real-time vehicle support information
3. Schedule servicing and maintenance online at your convenience

FORDLiive Centres: Your Support Hub of Vehicle Health

At the core of Ford’s commercial vehicle maintenance revolution are the FORDLiive Centres. These strategic hubs are designed to keep your fleet in prime condition while harnessing the power of Ford's extensive network and partnerships.

As a customer, FORDLiive Centres are your direct line to unparalleled support, ensuring your commercial vehicles stay on the road and your business keeps moving forward.

What FORDLiive Centres Offer:

• Comprehensive support to assist our valued customers
• Real-time connectivity with FORDLiive agents
• Data-driven health solutions to pinpoint areas needing attention
• Rapid problem-solving to swiftly address technical issues
• Access to a wealth of knowledge to keep your vehicles running smoothly

Introducing UptimePro

UptimePro is a cutting-edge alert system that revolutionises vehicle repair monitoring for FORDLiive agents. This comprehensive tool tracks your vehicle's journey from the initial roadside assistance request through to the final repair completion. By providing real-time updates, UptimePro enables FORDLiive agents to swiftly identify and address any delays in the repair process. 

This proactive approach means that issues can be dealt with promptly and repairs booked immediately. UptimePro isn’t just focused on fixing vehicles, it is designed to optimise the entire repair experience to keep your business moving forward efficiently.

For more information about the FORDLiive system and its benefits, please get in touch and one of our A.M. Phillip Trucktech Ford experts will be happy to help.